salesforce CRM

• Salesforce Customization and Implementation
• Force.com Application Development and AppExchange submissions
• Apex Programming including Visualforce pages, Apex classes, Triggers, Webservices, Javascript and Salesforce Ajax toolkit.
• Create and implement of Custom Applications, Page & Search Layouts, Related Lists, Custom Tabs, Validation Rules, Workflow Rules and management, Sharing and Accessibility Rules, Outbound/Inbound Messages, Email Templates
• Management and customization of salesforce Standard Objects and Custom Objects.
• Create new user accounts and configure Salesforce to fit security needs at the user and organization levels.
• Custom and standard report creation, customization of dashboard and presentation of data with graphical elements.
• Data migration and manipulation using Salesforce tools
• Unit tests code coverage and deployment.
• Integration of other applications using salesforce API.
• Customer Portals customization and Force.com sites development.

Zoho CRM

• CRM - Sales Force Automation.
• Campaigns - Email Marketing.
• Desk - Customer Service Management.
• Customer satisfaction Surveys.
• SalesIQ - Visitor Tracking & Sales Intelligence.
• Projects - Project Management & Collaboration.
• Social Media Marketing.
• Analytics - Advanced Analytics.

salesforce CRM